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This is the third post in my series of comments on the Wheel of Conflict developed by professors Bernard Mayer, Ph.D. and Christopher Moore, Ph.D. In developing the graphic illustration of the different factors that drive conflict, these two gentlemen placed Emotion...

Direct from The Ethics Workshop.   Have you been to the library recently? Well, come join us at the Kendall Branch of the Houston Library (see below) on August 25th. Experience an Introduction to: A NEW DYNAMIC - DOING THE RIGHT THING AT THE RIGHT TIME FOR THE RIGHT...

In my earlier post I introduced the Wheel of Conflict created by Professors Bernard Mayer, Ph.D. and Christopher Moore, Ph.D.  When you read their work and the work of other practitioners, the starting point is often a discussion about the role of structure as a...

No single element in a conflict stands alone, and no conflict arises from one single reason. There are multiple factors and these are better understood when they are placed in relation to a wheel as discussed below. Structure, emotion, history, communication, and...

The word Argument is heard often in the field of conflict resolution. It is one of the words heard most often when a conflict is examined during the course of a mediation or even a post-mediation lessons learned process. It is an important word with broader...

The companies I consult with fall into one of two camps; they know they will have problems if they are not proactive, or they have a problem and it needs resolution now.  I have far too few of the first, and more than I should of the second.  Periodically I remind my...

Most conflicts in the workplace can be avoided. This is nothing new; you have probably heard that before. So why is it so difficult to prevent conflicts from erupting in the workplace damaging relationships, organizational cohesiveness, productivity, and so many other...

I read an article on the power of the short sentence not long ago. The blog post caught my attention because the writer used the works of Ernest Hemingway to make her point. I have several of his books and re-read one or two of them each year, and I agree with the...

In mediation as in many aspects of business and life in general asking questions is important to the successful outcome of any endeavor. When you’re in school you are taught that there is no such thing as a stupid question. The motive behind that thinking is that...