Blog

I recently read an interesting article in one of the mediation blogs I follow. In that article was a phrase that caught my attention, which reads, in part, “when parties agree to mediate, the search for solutions is not a sign of weakness”. This phrase brought home in...

Abigail Adams, the wife of John Adams our second president, was his intellectual equal. They wrote each other frequently when they were apart because they trusted each other's judgement.  In one of her letters she wrote, in part, “…How difficult the task to quench the...

In my book, which will be available through Amazon Kindle in about three months, if not sooner, I talk about the fact that many companies say they are customer focused, but they aren't. They say they are committed to under-promising and over performing. They point...

In a recent article I read, the author talked about how technology is disrupting the way work is done both nationally and internationally. Companies like Facebook and Uber have, within a few short years, achieved market values greater than 80 percent of the companies...

All across the country in companies large and small annual reviews occur between a manager and the employees reporting under him or her. In the course of conducting this performance review, one of the areas that almost all performance appraisals include is how well...

In mediation disputes the past does matter. Earlier this fall I wrote about the Wheel of Conflict, a concept introduced in a book written by Professors Bernard Meyer and Christopher Moore. In their analysis of conflict, a series of common themes interact with each...

I live and work in Houston Texas as do many of the people who read my letters and follow my blog. Many of you living here work for companies with a focus on or an involvement in oil and gas production. Others work in companies not related to oil and gas, but represent...