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Keep up with the world of Conflict Resolution & Alternative Dispute Resolution

Action versus Words

Ethics in the Workplace Training A relative of mine once made a comment that actions are the mirror that reflects intent. That phrase comes back to me from time to time when I come across something in the news or on television. Generally speaking, I wait to avoid...

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The Emotion Trap

The Emotion Trap People often ignore factors or circumstances that surround disagreements, and when they do, disagreements escalate into conflict. Delay resolution too long and the conflict becomes intractable.  Once this happens, a successful outcome is harder to...

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What Did He Say?

  Every once in a while, when you are deep into a discussion, you hear something that sounds like "and the eagle flew upside down." Your first reaction is what? What did he say? If the person was talking to you, your second reaction is, am I losing my hearing? So...

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Season’s Greetings

Merry Christmas and Happy Holidays We at CDC Integrated Services wish to take a moment to thank everyone who chose us to aid them with the issues brought to us during the past year. We are grateful for your business and wish all of our clients a safe and peaceful new...

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