The Emotion Trap

The Emotion Trap People often ignore factors or circumstances that surround disagreements, and when they do, disagreements escalate into conflict. Delay resolution too long and the conflict becomes intractable.  Once this happens, a successful outcome is harder to reach. These kinds of conflict leave emotional scars. In an article some years ago I wrote about the emotions that are connected […]

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When The Two Don’t Meet

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Each month I send out a newsletter. The title of this publication is Putting It in Context. My readers know that, while the subjects I cover may touch on a range of issues, they all center on the core themes of my books, speeches, training modules, and the other core services of my business. I will occasionally take a risk […]

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What Did He Say?

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  Every once in a while, when you are deep into a discussion, you hear something that sounds like “and the eagle flew upside down.” Your first reaction is what? What did he say? If the person was talking to you, your second reaction is, am I losing my hearing? So you ask, what did you say? The person typically […]

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The Eagle Flew Upside Down

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What Did He Say? Every once in a while, when you are deep into a discussion, you hear something that sounds like “and the eagle flew upside down.” Your first reaction is what? What did he say? If the person was talking to you, your second reaction is, am I losing my hearing? So you ask, what did you say? […]

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