Category Archives: Solving Conflicts

Stepping Into Blended Families – Very Carefully

Much of what I do as a mediator involves disputes between companies, employee disputes, intra and inter-organizational disputes, and disputes between individuals. I have mediated disputes between individuals and companies often vendors they did business with. When it comes to divorce mediation, I turn down most of those requests such that this type of mediation is less than 15% of […]

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What drives conflict is not always obvious

Conflict is a necessary part of the competitive process between and among organizations and individuals, but this is not the generally held view. When a conflict manifests itself/¬†rises up¬†among individuals in a group, management sees this as a bad thing, and reacts accordingly. It is seen by many as a crisis to be addressed quickly. This view and the approaches […]

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How are negotiation and mediation related?

Good negotiators do not negotiate extemporaneously, but almost always work from a script or plan. Like moves a chess player makes, negotiators execute a series of actions designed to overcome differences between parties in dispute and thereby bring an end to the conflict. Each move or action in a negotiation is structured in a manner that encourages the parties to […]

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