The Wheel of Conflict

Post Image

No single element in a conflict stands alone, and no conflict arises from one single reason. There are multiple factors and these are better understood when they are placed in relation to a wheel as discussed below. Structure, emotion, history, communication, and values are elements/factors that influence the dynamics of conflict in the workplace. All of these exist to some degree in every conflict, and […]

read more

Just a Thought

Post Image

The word Argument is heard often in the field of conflict resolution. It is one of the words heard most often when a conflict is examined during the course of a mediation or even a post-mediation lessons learned process. It is an important word with broader application that one gets by listening to what goes on around them. Many of […]

read more

The Conflict Peril

Post Image

The companies I consult with fall into one of two camps; they know they will have problems if they are not proactive, or they have a problem and it needs resolution now.  I have far too few of the first, and more than I should of the second.  Periodically I remind my readers that there is real peril in not […]

read more