Author Archives: jcooper131

What drives conflict is not always obvious

Conflict is a necessary part of the competitive process between and among organizations and individuals, but this is not the generally held view. When a conflict manifests itself/¬†rises up¬†among individuals in a group, management sees this as a bad thing, and reacts accordingly. It is seen by many as a crisis to be addressed quickly. This view and the approaches […]

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How are negotiation and mediation related?

Good negotiators do not negotiate extemporaneously, but almost always work from a script or plan. Like moves a chess player makes, negotiators execute a series of actions designed to overcome differences between parties in dispute and thereby bring an end to the conflict. Each move or action in a negotiation is structured in a manner that encourages the parties to […]

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On the subject of Ethics

In an era of information overload from the internet, radio, and television, it is important that people take time to think about what they hear, and what they read. As a result of many reports about misconduct, and improper behavior across many agencies in the federal government, it is important to understand something about Ethics. Being ethical is not the […]

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